Frequently Asked Questions
Everything you need to know about ordering custom apparel from Alien Prints.
Our minimum order is typically 24 pieces for screen printing. For embroidery and DTF, minimums may vary. Contact us for details on your specific project.
Standard production time is 10 business days after proof approval. Rush orders are available for an additional fee. Contact us if you have a tight deadline.
Yes! We offer free shipping on most orders within the continental United States. Some oversized or expedited orders may incur shipping charges.
Absolutely. We use Pantone color matching to ensure your brand colors are accurate. Provide us with your Pantone codes or a sample, and we'll match it precisely.
Yes! Our design team will create a free mock-up and can help refine your artwork. If you don't have a logo or design yet, we offer free logo design with qualifying orders.
We accept AI, EPS, PDF, PNG, and JPG files. Vector files (AI, EPS, PDF) are preferred for the best quality. See our Artwork Guidelines page for detailed specifications.
Yes, we can create a sample for you before a large production run. Sample fees apply but are credited toward your final order.
We print on a wide range of garments including t-shirts, long sleeves, hoodies, polos, hats, beanies, jackets, hi-vis vests, tote bags, and more. Check our catalog for the full selection.